Tennis/Pickleball Court Rules
Tennis/Pickleball Court Rules
Adopted August 15, 2024
Eligibility
Colony Club community tennis/pickleball courts can only be used by its residents and their guests. Trespassers will be prosecuted to the fullest extent permitted by law.
Residents may not share/loan court keys or reservation accounts with non- residents.
Players must show a valid picture ID with their home address (such as driver’s license) upon request by other residents for proof of residency. Players who fail to show proof of residency must vacate the court.
All residents may use the tennis/pickleball courts during such hours as determined by the Board of Directors. The current court hours are from 7:00 am – 10:00 pm. daily.
All residents are allowed to bring guests. There must be at least one resident participating on the court. A resident can only reserve a single court, but may also occupy the other court, if not currently being used.
Reservation System Account Creation
To use the reservation system, the player must submit an email request to the Management Company under the owner’s portal to have an account created.
The email must contain the following information:
Resident First and Last Name
Home Address
Phone Number
Email Address
The account will be created once the residency status is verified. The estimated turnaround time is within 2 business days. Note: only one account per resident address.
Players will receive an email with account login information, including a temporary password, which will need to be changed upon first login.
Court Reservation and Play Time
All reservations must be made online at:
http://holdmycourt.com/reserve2/index.php?dir=colonyclub .
For any scheduling issues/conflicts that arise or how to use HoldMyCourt.com, http://holdmycourt.com/reserve2/colonyclub , please contact the Tennis/Pickleball Court Coordinator (Chung Lau at 949-229-2268 or tennisforce@gmail.com).
The maximum court time reservation is 2 hours per day and 8 hours per week. For better weekend planning, the reservation week starts on Monday and ends on Sunday.
Prime Time Reservations are restricted to 4 hours per week. Prime Time is defined as 5 p.m. to 8 p.m. Monday – Friday and 8 a.m. to 12 p.m. Saturday and Sunday. Note: if a reservation starts at 4 p.m. and ends at 6 p.m., 1 hour of Prime Time is used.
Reservations must be made at least 5 minutes prior to playtime and reservations cannot be made more than 2 weeks in advance.
Players shall forfeit their reservation if arriving later than 10 minutes.
If players are unable to play for any reason, they must cancel the reservation according to the following rules. Reservations made more than 24 hours in advance of reservation time must be canceled at least 24 hours prior to the reservation time (in order to avoid having those reservations hours included in residents daily and weekly time limits).
For example, a reservation for Tuesday at 5 p.m. must be cancelled by Monday at 5 p.m. If the reservation is cancelled after 5 p.m. on Monday, the total reservation hours will be included in the resident’s daily, prime time, and weekly usage totals.
Reservations made within 24 hours of reservation time can be cancelled 1 hour prior to the reservation time (in order to avoid having those reservation hours included in resident’s daily, prime time, and weekly time limits).
For example, a reservation made on Thursday night, for Friday at 7 p.m. must be cancelled by 6 p.m. on Friday. If the reservation is cancelled after 6 p.m., the total reservation hours will be included in the resident’s daily, prime time, and weekly usage totals.
Note 1 – If the cancellation is due to a change of reservation time, it is exempt from the above rules. Players are allowed to change reservation time (not day) one hour prior to the reserved time regardless of when the reservation was made. The process of changing reservation time in the current system is to cancel existing reservation and reserve a new one for the same day.
Note 2 – As a courtesy to other players, please cancel reservations ASAP, if you are not able to play.
If players do not show up for their reservation, they shall forfeit their next reservation and those reservation hours will be included in the resident’s daily, prime time, and weekly usage totals.
Open courts are on a first-come, first-served basis.
Time limits (including warm-up time) for both open court and reservation courts are a combined total of two (2) hours per day per resident/account. Note, with this rule, once you have met the 2-hour limit, you must cancel any unused reservations for the day; furthermore, you cannot make new reservations for the remainder of the day.
Groups may not camp on a court and monopolize play amongst their group.
When others are waiting, all players and group members must vacate the court when the time limit expires.
Play Time Log (PTL)
A printed PTL sheet is placed on the bulletin board at the tennis/pickleball court.
The PTL sheet contains the following columns:
Date
Start Time
End Time
Resident’s Name
Resident’s Address
Court #
Players must first check-in on the PTL sheet when they take possession of a court to play (either via reservation or open court).
When done playing, players should enter the End Time in the PTL sheet. If players do not enter the End Time, it is assumed the play time is 2 hours.
Players whose play time has expired or players who do not check-in on the PTL sheet, must vacate the court immediately if there are players waiting to play.
Players’ reservations are reconciled against the PTL sheet. To avoid the penalty of forfeiting your next reservation, please make sure to cancel the reservation if you are unable to play.
Additional Court Rules
Players must wear appropriate tennis/pickleball attire and shoes. Note,
shoes with black soles are not permitted on the courts.
No practicing against windscreens.
No food or drinks allowed on the courts with the exception of plastic water bottles or non-breakable containers.
No bicycles, rollerblades, pets, skateboards, roller skates, smoking, glass containers, or scooters are permitted within the tennis courts.
Non-tennis/pickleball activities are not permitted on any court at any time.
No alcoholic beverages are allowed on any court at any time.
No pets are allowed on the tennis/pickleball courts.
All court cleaning equipment (i.e., brooms, squeegees, etc.) should be stored off the ground and hung from the interior side of the court fence to help keep the equipment in good working condition.
Damage to tennis/pickleball courts and equipment must be reported to the property management immediately for timely repair. All players using the court are responsible for damage to the tennis/pickleball courts or equipment resulting from inappropriate behavior.
Courts will remain shut and locked at all times. Court gates are not to be propped open. Do not leave keys in the locks.
The last player using the courts is responsible for securely closing the court gates.
Observe the rules of tennis/pickleball etiquette and good sportsmanship. Inappropriate conduct will not be tolerated, and the offending player will be asked to stop participating.
Repeat violations of any of the above regulations will result in the matter being brought before the Board of Directors for review.
Children younger than 14 years of age must be supervised at all times by an adult.
Users are solely responsible and financially liable for any damages resulting from their use of the facilities or areas.
Gambling in any form is prohibited on the premises.
Tennis/Pickleball Instructors
Tennis/pickleball instructors who are also Colony Club residents must adhere to the same Court Reservation and Play Time rules. Their students are treated as guests.
Tennis/pickleball instructors who are not Colony Club residents are allowed to give lessons to only Colony Club residents on the premises. They are not allowed to give lessons to non-Colony Club residents on the premises.
Enforcing Court Rules and Reporting Violations
All players are expected to follow the court rules. If violations occur (either on the court or on the reservation system), all players have the responsibility to report the incident to the tennis/pickleball coordinator and the property manager (so that it gets forwarded to the Board of Directors).
Upon receiving the violation report and depending on the nature/severity of the violation, the Board of Directors will take appropriate action.
For court reservation violations, the protocol below will be followed via email communications.
The tennis/pickleball court coordinator will attempt to contact the offender to make necessary corrections.
If a violation is not corrected within 24 hours, the coordinator will report the incident (including a recommended action to be taken) to the Board of Directors.
The Board of Directors will review the incident and approve/deny the action.
If action is approved, the property manager will notify the resident of the violation and the corresponding action.
For repeat offenders, the Board of Directors may apply significant consequences, including disabling offender’s reservation account and suspending or terminating further use of the courts.
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